FAQ

Introduction

Find products on our website by performing a basic search from the search box on each page. When you find a merchandise that meets your needs, you can call us by phone and visit our store to purchase it.

We invite you to solve your doubts or concerns about our company by taking a few minutes to read the Frequently Asked Fuestions (FAQ). These are separated by topics to make it easier for you to find the answer you are looking for. Read the standard question below and click on it to read the answer.

Find products

We sell used merchandise, refurbished merchandise and retail merchandise. Our product categories consist of metalworking machinery, woodworking machinery, electrical machinery, bedding, clothing and accessories, jewelry, computers, consumer electronics, general merchandise, household goods, hardware and equipment and vehicles.

New - New assets are in the original packaging and possess all characteristics/qualities as advertised by the manufacturer. Traditionally, they are leftover items that were never offered for sale in a retail environment or used in any way.

Refurbished - Usable assets that have been refurbished upon examination and tested to full working condition. They come without original packaging and rarely contain documentation or any other parts and accessories. Due to their restored operational history they possess noticeable cosmetic defects and blemishes, including but not limited to dents, scratches and signs of age.

Used - Previously used assets were sold and put into use. They possess noticeable cosmetic defects and blemishes, including but not limited to dents, scratches and signs of age. Since these assets are generally taken from a working environment, they rarely come in original packaging and rarely contain documentation, additional parts and/or accessories. They are minimally tested to meet only the most basic requirements for functionality. Used assets may therefore not be in optimal working condition and may require additional maintenance and repair.

Returns - Returned merchandise that was sold to a customer and then physically taken to a store or shipped to a specified location. Reasons for returning a product may have no correlation to its usefulness (e.g., size, color, model, etc.), and consequently that product may be in good condition. Most returns, however, have some operational and/or cosmetic problem. Depending on a company's return policy, these items may also reflect an amount of time of use. In addition, since most of these items are shipped through a reverse supply chain (e.g., from a customer to return to a store or in a centralized warehouse), they may show signs of further handling. They generally do not come in the original packaging and often do not have any of the advertised documentation or additional parts and/or accessories. Consequently, returns may exhibit a wide range of individual product and package conditions that may differ considerably from the original manufacture.

Rescue assets - Rescue assets have been identified as defective for reasons relating to their functionality, appearance or both. Typically only their parts can be used for spare parts.

U.S. retailers, manufacturers, public sector agencies, financial institutions, service companies and logistics providers.

You can subscribe to Email Alerts in order to receive a notification when new merchandise is available and posted on our website.

Payments & security

Credit payments

Credit facilities are available for some products, restrictions apply.

There is a cancellation fee applied to any late payments. This fee is 15% of the product price.

Shipping costs

After receiving the merchandise

My account & personal data

On the contact page, send us an e-mail and we will proceed to remove your e-mail address from our database.

Discount season

Our discount dates are random throughout the year, we invite you to visit our website which announces when discounts are available or visit our store where you will see announcements if they are available.

All products with a price greater than $1.00, 25% off will be applied during the discount season. In other words, products priced at $1.00 or less are not discounted.

We give you 25% off. Our prices are ethical and fair, please don't insist asking for a better price.

Contact and store

Our physical address is:

Frogman Resale,
George Price Highway,
Roaring Creek, Cayo, Belize,
Central America.

In the Frogman Resale Home Page, you can click on the DIRECTION button, then it will take you to Google Maps, where from your physical location you can see the route to follow to get to the store.

SCHEDULE

Mo. – Th. / 08:00 AM – 05:00 PM
Fr. / 08:00 AM – 06:00 PM
Sa. / 07:00 AM – 03:00 PM

Local time


Roaring Creek is a small village in the Cayo District of Belize, just north-west of Belmopan. Its name is derived from the creek waterfalls which flow into the Belize River next to the Guanacaste Park area.

Roaring Creek has a population of less than 2000 people, which includes Central American immigrants, Kriols and Mopan Maya. Creole is the main language used in the village.  ( Wikipedia )

Covid-19

Yes! We are open.

SCHEDULE

Mo. – Sa. / 07:00 AM – 07:00 PM
Su. / 07:00 AM – 03:00 PM

Local time

We have taken extreme precautions in our on-site work performance. Due to the restrictions imposed by the COVID19 pandemic, our workers should take into account the following recommendations:

  1. The use of face masks is mandatory at all times.
  2. Hand sanitizer gel is provided upon entry.
  3. Within the facility, they must maintain a safe distance of 8 feet from other people.
  4. Avoid unnecessary physical contact with other people, avoid greeting with handshakes, kisses and hugs.
  5. When they return home, we suggest that they wash their hands with plenty of soap and water.
  6. Preferably, they should change clothes and shoes. Wash the clothes they left home in with plenty of detergent.